Humantik

How to share access for a review

The short version

Share the least you can, for the shortest time, and take it back when the report arrives. We never ask for your passwords, your production keys or your real users' data. Every step below is something you do in your own accounts; you can stop at any point.

Before you share anything

Your code

Logins and secrets

Database, login and payment settings

Sending files

Put the files in one 7-Zip archive with a password (on Windows, in 7-Zip choose the 7z format, the AES-256 method and "Encrypt file names"; on a Mac, the free Keka app makes the same kind of archive), email the archive, and send the password through a one-time link as above. If the archive is too big to email, ask and we suggest another way. The delivered report comes back to you the same way.

Testing on a live app

If there is no staging copy, you and the reviewer agree in writing on a testing window and the test accounts it uses. If you are selling and the buyer ordered the review, you, the owner of the app, sign that agreement, because you are the one who can permit testing on it. If no safe window can be agreed, the fee is refunded before any work starts.

When the report arrives

  1. Remove the reviewer from your repository, if you added them.
  2. Delete the test accounts, or change their passwords.
  3. Expire any one-time links that were not opened.
  4. If you made a staging copy only for the review, delete it.

We then email you the list of what we deleted on our side, with a fingerprint (a short code that identifies a file exactly) for each file of yours that we held, so you can match it to your own copies. The reviewer deletes their working copies at delivery. We keep one copy for 90 days after delivery, or until any open refund claim is settled if that is later, so a second reviewer can check a claim; then we delete it.

If something goes wrong

If any of your files reach someone they should not, we tell you within 72 hours of finding out: what was involved, when, and what we have done about it.